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Home > Publications and Forms > Publications relating to policies and procedures > Procedures

Agenda for Equality
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Procedures

Customer Service Complaints Leaflet - Cantonese
Customer Service Complaints Leaflet - Czech
Customer Service Complaints Leaflet - Irish
Customer Service Complaints Leaflet - Latvian
Customer Service Complaints Leaflet - Lithuanian
Customer Service Complaints Leaflet - Mandarin
Customer Service Complaints Leaflet - Polish
Customer Service Complaints Leaflet - Portuguese
Customer Service Complaints Leaflet - Russian
Customer Service Complaints Leaflet - Slovak
Customer Service Complaints Leaflet - Ulster Scots
DARD Direct Equality Impact Assessment Consultation Document
DARD Direct Equality Impact Assessment Consultation Letter
Our Customer Service Standards Booklet
Our Customer Service Standards Booklet - Cantonese
Our Customer Service Standards Booklet - Czech
Our Customer Service Standards Booklet - Irish
Our Customer Service Standards Booklet - Large Print
Our Customer Service Standards Booklet - Latvian
Our Customer Service Standards Booklet - Lithuanian
Our Customer Service Standards Booklet - Mandarin
Our Customer Service Standards Booklet - Polish
Our Customer Service Standards Booklet - Portuguese
Our Customer Service Standards Booklet - Russian
Our Customer Service Standards Booklet - Slovak
Our Customer Service Standards Booklet - Ulster Scots
Customer Satisfaction Survey 2009 – full report from NISRA
Customer Satisfaction Survey 2009 – short highlight report from NISRA
Equality Impact Assessment on the Roll Out of DARD Direct - Easy Read
DARD Direct Equality Impact Assessment - Responses to Consultation Part 1
DARD Direct Equality Impact Assessment - Responses to Consultation Part 2
DARD Direct Equality Impact Assessment - Responses to Consultation Part 3
DARD Direct Equality Impact Assessment - Responses to Consultation Part 4
DARD Direct Equality Impact Assessment - Responses to Consultation Part 5
DARD Direct Equality Impact Assessment - Responses to Consultation Part 6
DARD Direct Equality Impact Assessment - Responses to Consultation Part 7
DARD Direct Equality Impact Assessment - Responses to Consultation Part 8

Related Items

Customer Service Complaints Leaflet - Cantonese
Customer Service Complaints Leaflet - Czech
Customer Service Complaints Leaflet - Irish
Customer Service Complaints Leaflet - Latvian
Customer Service Complaints Leaflet - Lithuanian
Customer Service Complaints Leaflet - Mandarin
Customer Service Complaints Leaflet - Polish
Customer Service Complaints Leaflet - Portuguese
Customer Service Complaints Leaflet - Russian
Customer Service Complaints Leaflet - Slovak
Customer Service Complaints Leaflet - Ulster Scots
DARD Direct Equality Impact Assessment Consultation Document
DARD Direct Equality Impact Assessment Consultation Letter
Our Customer Service Standards Booklet
Our Customer Service Standards Booklet - Cantonese
Our Customer Service Standards Booklet - Czech
Our Customer Service Standards Booklet - Irish
Our Customer Service Standards Booklet - Large Print
Our Customer Service Standards Booklet - Latvian
Our Customer Service Standards Booklet - Lithuanian
Our Customer Service Standards Booklet - Mandarin
Our Customer Service Standards Booklet - Polish
Our Customer Service Standards Booklet - Portuguese
Our Customer Service Standards Booklet - Russian
Our Customer Service Standards Booklet - Slovak
Our Customer Service Standards Booklet - Ulster Scots
Customer Satisfaction Survey 2009 – full report from NISRA
Customer Satisfaction Survey 2009 – short highlight report from NISRA
Equality Impact Assessment on the Roll Out of DARD Direct - Easy Read
DARD Direct Equality Impact Assessment - Responses to Consultation Part 1
DARD Direct Equality Impact Assessment - Responses to Consultation Part 2
DARD Direct Equality Impact Assessment - Responses to Consultation Part 3
DARD Direct Equality Impact Assessment - Responses to Consultation Part 4
DARD Direct Equality Impact Assessment - Responses to Consultation Part 5
DARD Direct Equality Impact Assessment - Responses to Consultation Part 6
DARD Direct Equality Impact Assessment - Responses to Consultation Part 7
DARD Direct Equality Impact Assessment - Responses to Consultation Part 8

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